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Treasury Operations Analyst

Chevy Chase, Maryland · Banking/Loans
COMPANY DESCRIPTION:  Forbright Bank is a full-service bank, commercial lender, and asset manager headquartered in Chevy Chase, Maryland. Forbright is a banking and financing visionary leader in clean energy, healthcare, technology, financial services, real estate, and other industries with extraordinary service.

COMPANY CULTURE:  We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible environmental, social, and governance (ESG) practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back.  We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:  We are a values-driven institution with an uncommon commitment to decarbonization and sustainability. As the need to build a more sustainable, low-carbon economic system grows increasingly urgent, we are dedicating half of our assets to financing the companies, investors, and innovators driving that change. We are reimagining how a bank should operate in a changing world.

JOB SUMMARY:  
The Treasury Operations Analyst is responsible for supporting all daily operational functions in support of the Healthcare Lending line of business. This position will support the Senior Vice President with driving innovative system implementations and processes to streamline deposit and treasury operations activities, while ensuring that all activities are executed in accordance with policies, contractual provisions, and strong internal control.

DUTIES AND RESPONSIBILITIES:
  • Support the day-to-day Treasury operations function in support of the Healthcare Lending team
  • Work in tandem with Digital Banking, Deposit Services, and Treasury Sales to ensure proper, efficient, and accurate setup of new customer products and services, as well as support of existing customers
  • Serve as a liaison for Healthcare Lending on banking procedures and controls
  • Ensure the timely and accurate processing of all Healthcare Lending servicing requests, new account set-ups, and modifications
  • Provide sales, service, and execution support for new and prospective client relationships
  • Deliver direct customer service for escalated /complex issues and provide support to the Healthcare Lending team to interpret and explain bank policies and procedures
  • Provide active day to day support to the Healthcare Lending team with customers as needed for problem resolution, escalation of issues, alignment of operational priorities, and communicate with both internal and external customers
  • Assist with urgent requests by providing organized and accurate analysis on an ad-hoc basis
  • Maintain an in-depth knowledge of bank products and services in order to aide in identifying customer's needs and to provide solutions
  • Ensure that business objectives and activities adhere to bank policies and procedures and are following state and federal regulatory requirements
  • Assist with additional projects as needed
DESIRED QUALIFICATIONS:
  • Bachelor’s Degree in Business, Finance, or Accounting
  • 2-3 years minimum experience in treasury management and banking operations
  • Experience with treasury systems and understanding of treasury operations and payment processing is required
  • Strong analytical and problem-solving skills that enable innovative ideas and recommendations
  • Ability to coordinate, collaborate, and to foster strong working relationships with stakeholders at all levels
  • Convey a sense of urgency and drives issues to closure while exercising a high level of initiative and judgement when making routine decisions
  • Accuracy and attention to detail is paramount to ensure and foster customer confidence
  • Leadership ability to react in an agile manner to execute efficiently and effectively
  • Excellent written and oral communication skills
ADDITIONAL DUTIES:
For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.


PERKS/BENEFITS:
💼 Comprehensive health, dental, and vision plans
🌴 4 weeks PTO
💰 401k + company match
🚉 Metro SmartTrip benefits ($50/mo)
💻 WFH flexibility
🚴 Bonuses for purchasing solar panels, electric vehicles, biking to work, etc.
🍎 Paid subscriptions to Veterans Compost, Imperfect Foods and more!

Forbright Bank is committed to cultivating an environment that promotes diversity as a fundamental value. We welcome employees with a range of experiences, backgrounds, and perspectives. Forbright Bank is an Equal Opportunity Employer.
 
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